Leveraging its experience and expertise in organizational mobile messaging, ATS-Africa offers an array of compelling off-the-shelf applications that can be customized according to the institution’s needs. Integrated with core systems and deployed within the enterprise itself, the suite can be tailored by customers according to time-based, event-based or other pre-defined criteria.

Healthcare services applications are divided as follows:

• Improvement of operational efficiency for both healthcare institutions and customers including appointment notifications and medical staff dispatching in emergency situation
• Customer service marketing such as discounts on medical treatments and new service advertising
• Patient benefits by incorporating technological advancements in the routine treatment and control of ongoing treatment
• Public healthcare improvement via medicine administration reminders and anti-smoking campaigns

m-Campaign: This Web-based application enables healthcare institutions to conduct and manage mobile marketing campaigns for existing and potential customers. m-Campaign allows healthcare institutions to develop a special marketing channel either via a stand-alone application or one integrated with the organization’s CRM or DW system. As a result, healthcare institutions can offer a new range of services including focused marketing offers, “last-minute” benefits, and special offerings to targeted segments. m-Campaign supports various media channels including SMS, MMS and mail. For more information...

m-EnterpriseThis Web-based application enables healthcare institutions to manage ongoing SMS intra-organizational communications by sending messages to various organizational segments. Messages may range from hospital departmental and group updates to recent information transmitted from the clinic to patients. The application enables management on both clinic and hospital levels. It also enables user provisioning, dispatch configurations, and a real-time report production interface.For more information...

m-Query: This application enables authorized customers to initiate MO SMS requests to healthcare institutions in order to receive relevant real-time information to their mobile phone (e.g. clinic hours verification, appointment time). After the customer sends an SMS to a short code number, the request is routed to healthcare institution systems, and the application then delivers an immediate SMS response with the updated data. Additional modules include m-Voting, which enables the conducting and managing of SMS voting, and m-Survey, which enables the conducting and managing of SMS surveys. For more information...

m-Alert: This application was developed to improve command and control of critical systems at hospitals and clinics throughout a country. The off-the-shelf application enables messaging management and dispatching of SMS alerts for emergencies or failures occurring at a healthcare institution’s command-and-control systems. As a result, healthcare institutions can improve technical workforce mobility and rapidly respond to problems in the field. m-Alert complements system and infrastructure management tools that supply a central messaging management interface to various control systems. For more information...

Cellular Surfing: This application enables authorized clients to surf their cellular phones by WAP specifications in order to access personal medical records and observe relevant data. Cellular Surfing includes unique modules such as appointment setting, profile management, WAP queries, and more.