Leveraging its experience and expertise in organizational mobile messaging, ATS-Africa offers an array of compelling off-the-shelf applications that can be customized according to the institution’s needs. Integrated with core systems and deployed within the enterprise itself, the suite can be tailored by customers according to time-based, event-based or other pre-defined criteria.

Organizational mobile messaging applications include:

• Mobile campaigns for club members
• Ongoing employee information updates in SMS, MMS and WAP
• Monitoring and control alerts to mobile phones
• Receiving customer requests and customer service responses by SMS
• Informational updates to manager’s mobile phones
• Automated informational updates to customers and distributors

m-Campaign: This Web-based application enables enterprises to conduct and manage mobile marketing campaigns for existing and potential customers. m-Campaign allows enterprises to develop a special marketing channel via either a stand-alone application or one integrated with the organization’s CRM or DW system. As a result, enterprises can offer a new range of services including focused marketing offers, “last-minute” benefits, and special offerings to target segments. m-Campaign supports various media channels including SMS, MMS and mail. For more information...

m-EnterpriseThis Web-based application enables organizations to manage ongoing SMS intra-organizational communications by sending messages to various segments. Messages may range from departmental and group updates to recent information transmitted from the enterprise to its customers. The application enables management both on both enterprise and department levels. It also enables user provisioning, dispatch configurations, and a real-time report production interface.For more information...

m-Query: This application enables authorized employees and customers to initiate MO SMS requests to organizations to receive relevant information to a mobile phone (e.g. call back request from customer care, order request through customer service). After the customer sends an SMS to a short code number, the request is routed to the organization’s relevant systems, and the application then delivers an immediate SMS response with the updated data. Additional modules include m-Voting, which enables the conducting and managing of SMS voting, and m-Survey, which enables the conducting and managing of SMS surveys. For more information...

m-Alert: This alert management application enables organizations to centralize system alerts and define event-rules for SMS dispatching. m-Alert receives notifications from the enterprise monitoring and control systems, such as system alerts, maintenance and infrastructures. As a result, organizations can improve technical workforce mobility and rapidly respond to problems in the field. m-Alert also allows pre-defining the type and format of alerts to be transmitted, and features matching contact groups, escalation rules, mass-alert sorting and mobile feedback. For more information...

Mailtext:This is a stand-alone application enabling mobile messaging delivery from Outlook to mobile phones. The software allows authorized employees to send SMSs directly from their e-mail account, similar to traditional mail delivery. By integrating with the organization’s mail server, the application enables delivery authorization management and distribution to company contacts. The system also allows for SMS, MMS and WAP link message delivery to cellular customers, providers, distributors and employee groups. For more information...